Contact Us
For any questions, issues, or support requests, please reach out to us through the following channels:
Frequently Asked Questions (FAQs)
General Questions
Q: What is Korean Easy?
A: Korean Easy is a language learning app designed to help users learn Korean in an engaging and effective way.
Q: Is Korean Easy free to use?
A: Korean Easy offers both free and premium features. You can access basic content for free, with additional premium features available through in-app purchases.
Technical Support
Q: The app is not working properly. What should I do?
A: Please try the following troubleshooting steps:
- Ensure your app is updated to the latest version
- Restart the app
- Check your internet connection
- If issues persist, contact our support team
Q: How do I restore my purchases?
A: You can restore your purchases by:
- Going to the app settings
- Selecting “Restore Purchases”
- Following the on-screen instructions
Account & Data
Q: How do I reset my progress?
A: You can reset your progress in the app settings. Please note that this action cannot be undone.
Q: Is my data backed up?
A: Your progress is automatically saved locally on your device. We recommend regularly backing up your device to preserve your data.
Privacy & Security
We take your privacy seriously. For detailed information about how we handle your data, please refer to our Privacy Policy.
Feedback & Suggestions
We value your feedback! If you have suggestions for improving Korean Easy, please contact us at samderlust@gmail.com.
Last Updated: Apr 16, 2025